Returns & Exchanges
At The Dime Lab, we stand behind the quality of our performance gear and offer a 30-day window for returns or exchanges on all unworn items. We want to ensure you have the right equipment to elevate your game, so we've made our return process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit back to our facility.
Print and Ship
Download and print your prepaid shipping label, secure it to your package, and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our team inspects the returned gear, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing